This privacy policy informs you how Armatile collects and looks after your personal data when you visit our site and explains your rights in relation to that personal information.

The use of cookies

When you browse our website anonymous information is collected using cookies. These are used to analyse how visitors use our site and help us improve the user experience. You can browse our website without providing your name, contact or personal information.

What information do we collect about you?

You may choose to provide Armatile information about you:

• Customer Name

• Email Address

• Billing Address

• Billing information

• Delivery Address

• Telephone Number

• Business Name/Sector (if applicable)

• Job Title (if applicable)

 

This information is provided if you do any of these things:

• Place an order for our products and services

• Subscribe to our service or publications

• Sign up to a mailing list

• Request a quotation

• Ask to be contacted by us

• Give us feedback

• Create an account

• Enter a competition

• Correspond with us by email, phone, post, SMS or App

 

How will we use the information about you?

We use the information and personal data collected from you to process your order and, if you create an account, manage your account. If you sign up to a mailing list or agree to be contacted for promotions, we will use the data you provide to send you information about new products and services, projects, special offers etc

 

Other Websites

Our website links to other websites such as Shopify. This privacy policy only applies to www.armatile.com. When you link to other websites, please ensure you read their privacy policies.

 

The Disclosure of information to outside companies

We do not sell, trade, or transfer personal information to any third party or companies.

We may disclose your information to our trusted third-party service providers, agents and subcontractors (eg courier companies) that assist us/work with us with the running of our business, providing services to us or directly to you on our behalf, including operating our website/social media pages, providing deliveries etc so long as those parties agree to keep this information confidential. They will only hold the minimum amount of personal information needed to fulfil the orders you place or provide a service on our behalf.

More details about how we use different types of personal information are set out here:

Personal Information you may provide

What we use your information for

Contact details:

Name, address, email address, telephone number, location, company name, business/industry sector, job title

• Responding to enquiries

• Account management

• Managing marketing preferences

• Market research, surveys and advertising

• Website security and tracking website use

• Linking with social media services

Order details:

Contact details, products, services, date & time of order/visit/delivery, delivery details, delivery addresses, project photographs, payment method, payment details, refunds, claims, surveys and feedback

• Order processing and fulfilment

• Deliveries, returns, refunds

• Quality assurance

• Account management

• Rebates and claimbacks

• Customer analysis and research

• Market research, surveys and advertising

• Handling enquiries

• Claims and insurance purposes

• Fraud prevention and detection

Account details:

Contact details, identity documents, order details, business type, sector, payment history, account status, purchase history and trends

• Account management

• Following up incomplete transactions

• Handling queries

• Identity verification

• Customer analysis and research

• Market research, surveys and advertising

• Payment and debt management

• Rebates and claimbacks

Credit Account details:

Contact details, credit reference checks, order details, payment history, account status, credit limit

• Account management

• Verification of identity and credit rating

• Handling queries

• Payment and debt management

• Rebates and claimbacks

 

Security

We’re committed to safeguarding your personal information.

Once we have received your information through our website/store, we use appropriate measures based on good industry practice to safeguard your personal data against loss, theft and unauthorised use, access or modification.

 

Changes to our privacy policy

Our privacy policy is reviewed regularly and kept up to date.

 

How to contact us

If you have any questions regarding the privacy policy or any information we store about you please contact the our customer support team on 0044 2837527007 or send an email to: enquiry@armatile.com with the subject privacy policy.